Tax Letters can be customized for each client, and there are some customization options that are available firm-wide for all clients.
Client-specific Customizations:
- Default Activity Types, Documents, and Cost Basis Information
The 15 activities below are available for all Holistiplan members to add to their clients' tax letters. Click on any activity (e.g. QCDs, 60-day rollovers, contributions to DAFs, etc.) to add that activity to your client's tax letter.
There are also default options to add tax documents (e.g. 1099-Rs) and cost basis information to the Documents and Cost Basis sections as well.
- Custom (Miscellaneous Freeform) Text
Want to add a one-off unique section to a specific client's Tax Letter, like for the sale of a primary residence that qualifies for an exclusion of the gains on the sale of the home? Click on the "Miscellaneous Freeform Text" option and type away!
When copying/pasting text into customized text fields, make sure to paste that text in without formatting. To do this, instead of simply pasting the text, paste using the Ctrl + Shift + V command. Pasting formatted text will often lead to an error in getting the custom language to be saved.
Firm-wide Customizations:
- Headers and Disclaimer
Have text you want to include on every tax letter at the top or bottom? Set up a header and/or disclaimer. To set up this customization, a Firm Admin can login to their dashboard, and navigate to Settings > Customization.
From there, you can navigate down the page to "Tax Letter Customization" section to update your headers for both the client version and the CPA/EA version of your tax letters. To save those changes, click on the "Update Tax Letter Header" button.
When copying/pasting text into customized text fields, make sure to paste that text in without formatting. To do this, instead of simply pasting the text, paste using the Ctrl + Shift + V command. Pasting formatted text will often lead to an error in getting the custom language to be saved.
2. Custom Sections
Users can add custom sections that will allow user-created sections to be available choices for all clients of the firm, not just individual households. To learn more about custom sections, see this Knowledge Base article.