IRS Transcript Delivery
Holistiplan's IRS Transcript feature allows users to pull IRS tax transcripts directly into the platform on behalf of their clients, eliminating the need to chase down tax documents every year. Tax data arrives straight from the IRS Transcript Delivery System (TDS), authenticated and ready for tax planning.
Requirements to Implement
Verifying TDS Access
Firm Admin Instructions to Enable
CAF Holder Instructions
User/Advisor Instructions
Requirements to Implement
Before your firm can use IRS Transcript features, the following prerequisites must be in place:
|
Requirement |
Details |
|
CAF Number |
At least one member of your firm must hold a Centralized Authorization File (CAF) number issued by the IRS. |
|
Active Authorization Form |
At least one active Form 8821 (Tax Information Authorization) or Form 2848 (Power of Attorney) must be on file with the IRS, associated with the correct CAF number. |
|
Client Tax Filing History |
The client covered by the 8821 or 2848 must have filed a tax return in one of the previous six years. |
|
IRS Tax Pro Account with TDS Access |
The CAF holder must have an IRS Tax Pro Account with active Transcript Delivery System (TDS) access. |
Verifying TDS Access
TDS access can be confirmed by asking whether the user has previously requested transcripts through their IRS Tax Pro Account. If they have, TDS access is already active.
If TDS access has not yet been established, eligibility is achieved by completing the following steps:
- Creating an e-services account on the IRS.gov website
- Creating a Tax Pro Account from within an e-services account
- Requesting a CAF number with the Tax Pro Account
- Completing the e-file application following Circular 230 steps
- Requesting Transcript Delivery System (TDS) access via the eHelp desk or by filing 5 or more tax returns in a single year.
- Once TDS access is granted, annual tax filings are not required
Firm Admin Instructions to Enable
- Review Requirements to Implement. Without fulfilling requirements, the IRS Transcript Delivery feature will not work. Read the IRS Transcript Delivery System integration card thoroughly to understand if your firm has the necessary IRS Tax Pro Account information and settings to utilize the Transcript Delivery System (TDS). Once you have confirmed that your firm meets the Requirement to Implement,
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Open the Integrations Page and navigate to Settings > Integrations.
- Enable IRS Transcripts to grant access to all Holistiplan users in your firm.
CAF Holder Instructions
The CAF holder is responsible for registering their credentials in Holistiplan and submitting pending transcript requests to the IRS.
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Enter Your CAF Number - Navigate to the User Menu and enter your CAF number in the designated field. Save your changes. This associates your IRS credentials with your Holistiplan account and makes you available as a CAF holder for your firm.

- Access Pending Transcript Requests - From the top navigation, open Tools & Resources > IRS Transcript Requests. This page displays all pending transcript requests submitted by advisors at your firm.
- Sign In to Your IRS Account - On the IRS Transcript Requests page, click to sign in to your IRS ID.me account. This authenticates your session with the IRS Transcript Delivery System.
- Review and Submit Requests - Once authenticated, all pending Holistiplan transcript requests available for submission via TDS will be visible. Review them and submit as appropriate.
- Monitor Request Status - Each transcript request displays a real-time status (e.g., Success, Failure). The page updates until all requested transcripts have finished processing.
User/Advisor Instructions
Users can initiate transcript requests for clients and view results once transcripts have been retrieved.
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Set Up Authorization (Power of Attorney)
- Navigate to the desired client household and select Transcript Auths from the left-side navigation menu.
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Review existing POA forms. This page displays a table of any existing Power of Attorney (POA) forms already logged for this household.

- Click the Add a filed authorization form button in the top right corner of the table to log a POA form that is on file with the IRS.
- Complete the Transcripts Auths Modal by filling in the following details:
- CAF Holder — Select from the dropdown menu of registered CAF holders at your firm
- Client Name — Enter the client covered by this POA (one household at a time)
- Tax Years — Enter the tax years listed on the POA form

- Click Register to record the POA. It will now appear in the household's Transcript Auths table.
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Request a Transcript
- From the left-side navigation of the desired household, select Returns.
- Click Request Transcript via IRS in the top right corner of the Returns table to initiate a transcript request.

- Complete the Request Modal by filling in the following details:
- Client — Select the desired client from the dropdown
- Tax Year — Choose the year of tax information you want to retrieve
- Forms — Toggle on or off the specific forms you want included in the transcript request

- Click Request to send the transcript request to the designated CAF holder. The request will appear in the CAF holder's pending queue. (See CAF Holder Instructions - Step 2)
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View Completed Transcripts
- Once the CAF holder has fulfilled the request, transcript data becomes available in two locations within the household screens:
|
Location |
What You'll Find |
|
Returns |
Tax Return Transcripts, which have been processed via OCR and generated into a Tax Report |
|
IRS Documents |
All other transcript types (e.g., Wage & Income, Account Transcript, Record of Account) |